ITIL V4 Foundation Certification Training Course in Porto-alegre, Brazil

Ulearn System's Offer ITIL V4 Foundation Certification Training Course Porto-alegre, Brazil.

The ITIL V4 certification Training in Porto-alegre, Brazil is for those professionals who wish to demonstrate their knowledge of the ITIL V4 scheme in their workplace. ITIL certificate holders must have their achievements in various ITIL qualifications and related sectors.

ITIL V4 Foundation certification training update and introduces them to the Service Value System (SVS) which describes how enterprise components and activities work together to enable value creation. ITIL V4 Certification Training in Porto-alegre, Brazil helps one to explore end-to-end IT service model for creation, delivery, and continual improvement of services offered that aligns as per the enterprise strategy. 

ITIL Certification training in Porto-alegre, Brazil will gain knowledge of ITIL V4 concepts and terminology, develop IT practices using ITIL guidelines, recognizing the importance of IT and business integration, and exploring the service value chain within the organization.

Enroll for ITIL V4 Foundation Certification Training Course in Porto-alegre, Brazil 

We deliver ITIL V4 Training in Porto-alegre, Brazil classroom and live online classroom modes. 

Enroll for ITIL V4 Training in various cities in Brazil

Key Features

2 - Day interactive instructor-led ITIL V4 Foundation training in Porto-alegre, Brazil
Highly qualified, certified, and accredited trainers
Get ITIL V4 Foundation Study Guide created by subject matter experts
Achieve 8 PDUs ITIL V4 Certificate
Prepare better with sample mock tests
24/7 End-to-end support via phone, mail, and chat
Convenient Weekday/Weekend ITIL Foundation Certification Training schedules in Porto-alegre, Brazil

Course Description

  • ITIL V4 Certification Training Course Description
    There are four certification levels within the ITIL 4 scheme:

    • ITIL V4 Foundation Level: The Foundation level is the entry level certification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.
    • Managing Professional (MP): The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows.
      • ITIL Specialist Create, Deliver and Support
      • ITIL Specialist Drive Stakeholder Value
      • ITIL Specialist High Velocity IT
      • ITIL Strategist Direct Plan and Improve.

    • ITIL Strategic Leader (ITIL SL): ITIL Strategic Leader (ITIL SL) recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL Strategic Leader (ITIL SL) demonstrates that the individual has a clear understanding of how IT influences and directs business strategy. 

      • ITIL Strategist Direct Plan and Improve
      • ITIL Leader Digital and IT Strategy.

    • ITIL Master Certification: To achieve the ITIL Master certification, you must be able to explain and justify how you have personally selected and applied a range of knowledge, principles, methods and techniques from the ITIL Framework and supporting management techniques, to achieve desired business outcomes in one or more practical assignments.

    Job roles that can benefit from ITIL V4 Foundation certification include

    • IT Professionals
    • ITSM Managers
    • Individuals working in the areas of IT (Digital, Product, Development)
    • Service Managers
    • Database Administrators
    • Software Professionals
    • Service Process Owners
    • Individuals starting their journey in Service Management
    • Existing ITIL qualification holders

Course Preview

Introduction +
Key concepts of service management +
The four dimensions of service management +
The ITIL service value system +
Governance +
Service value chain+
Continual improvement+
ITIL management practices +
Technical management practices +

Exam & Certification

  • ITIL 4 Foundation Exam Format
    • Multiple choice examination questions
    • 40 questions
    • 65% required to pass
    • 60 minutes’ duration
    • Closed book


What is the difference between ITIL v3 and ITIL 4?+
What does the ITIL V4 scheme look like?+
What is ITIL 4 Foundation?+
Does ITIL 4 cover the same areas as ITIL v3?+
How will ITIL 4 establish value for an organization?+

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